Delivery Policy

HAND DELIVERY

All our flower products and cakes are always delivered by hand.
They will never be put in a box and thrown around the trunk of a van.
Because we put a lot of effort into ensuring the best quality of flowers and designs, we insist on delivering our flowers this way.
Unfortunately it also means that we cannot delivery anywhere in Korea. As of now, we deliver in Seoul, Gyeonggi-do and Incheon.

BOX DELIVERY

Gifts that don’t include flowers or cakes can be delivered with our box delivery service. Orders received before 9:00 AM on a weekday  will typically arrive the following day.
We cannot guarantee the arrival day or time
Box/Parcel couriers don’t operate on Sundays
Monday deliveries have to be placed latest Friday

SAME DAY DELIVERY

We can usually send an order on the same day if we  receive the order before 11:00AM (except Sunday).

If you would like to have your order delivered on the same day, we cannot guarantee the time of the day that it will arrive. It will usually arrive before 6PM but on busy days it might be later. Please discuss the details of same day deliveries with us via our Facebook page, email, phone, WhatsApp, WeChat, Kakao, Instagram or Twitter.

Delivery cost

SAME DAY DELIVERY COST

We don’t charge extra for same day deliveries but note that only hand delivery is a valid option.

RE-DELIVERY 

If we are not able to deliver your order, for example because of missing recipient details such as mobile number, apartment number or we simply can’t reach the recipient or enter the building, we would have to charge the delivery cost again in order to re-deliver your order.

Note! We do not refund an order that has already been out for delivery.

HAND DELIVERY COST

Our hand delivery starts at $13USD for deliveries in Seoul. In order to simplify deliveries for our customers we have set a fixed rate for the three provinces that we deliver to,

  • Seoul $13
  • Gyeonggi-Do $23
  • Incheon $23

BOX DELIVERY COST

Our box delivery is always $5USD per box.
A box fits for example a snack box and a small teddy bear. For larger orders we may have to use several boxes or a larger type and the delivery fee will be adjusted accordingly.